We allow two full size (not to exceed 70 lbs. each) suitcases and one carry-on per person.
We do allow pets and service animals on the Colorado Springs Shuttle, pets must be in carriers.
Acceptable Forms of Payment
We accept Visa, M/C, Discover, Cash, Traveler's Checks, Money Orders, and Debit Cards (with Visa/MC logo). No Checks please.
Please arrive at the Colorado Springs Airport and Hotels 5-10 minutes early
Child Car Seats are not provided in the vehicles. If your child requires a car seat, please bring one for the trip.
Cancellations and No Show Policy
- If your flight is delayed causing you to miss your scheduled shuttle you will have the opportunity to catch the next shuttle with no penalty, but if you decline to do so you will be charged the 50% fare. If you miss the last shuttle due to flight delay call with the flight information and there will be no penalty for a late cancel.
- If you are not able to use your reservation, then please call us at least 24 hours before your travel time for a full refund, a 50% penalty will be charged against your refund if you call within the 24 hour period prior to departure time.
- By not calling, you will be considered a No Show. Being a No Show means that you will forfeit your ticket. There are No refunds and No travel credit will be applied to your trip.
- Your first and last name will be your confirmation.