Travel Policy

Luggage Limits

We allow two full size (not to exceed 50 lbs. each) suitcases and one personal item per person, $5 per bag after.

Skiis, snowboards, and golf bags are an additional $5 charge, bike boxes are $10.


We do allow pets and service animals on our shuttles, pets must be in carriers.

Acceptable Forms of Payment

We accept Visa, M/C, Discover, AMX, and Cash. No Checks Please.

Check-in Times

Please arrive at all pick up locations  5-10 minutes early

Child Car Seats are not provided in the vehicles. If your child requires a car seat, please bring one for the trip or call us ahead and ask us to provide one at no additional fee.

Cancellations and No Show Policy

  • If your flight is delayed causing you to miss your scheduled shuttle you will have the opportunity to catch the next shuttle with no penalty, but if you decline to do so you will be charged the 50% fare. If you miss the last shuttle due to flight delay call with the flight information and there will be no penalty for a late cancel.
  • If you are not able to use your reservation, then please call us at least 24 hours before your travel time for a full refund, a 50% penalty will be charged against your refund if you call within the 24 hour period prior to departure time.
  • By not calling, you will be considered a No Show. Being a No Show means that you will forfeit your ticket. There are No refunds and No travel credit will be applied to your trip.
  • Your first and last name will be your confirmation.